Official Store Benefits

Buy Direct. Get Official Support.

When you purchase from an official OUKITEL Power store, you’re buying directly from the brand and gaining access to official services, support, and member benefits throughout the product lifecycle.

1. Official Warranty & After-Sales Support

Products purchased from OUKITEL Power official stores are covered by our official warranty and after-sales service.

Our support team can assist with warranty, after-sales service, troubleshooting and other product-related questions. Manuals, FAQs and other self-service support resources are also available for common questions.

2. Direct Support from OUKITEL Power

Get support directly from the OUKITEL Power team for:

Product selection
Order and shipping questions
Product setup and usage
Warranty and after-sales service
Compatible accessories and expansion solutions

3. Product Registration Benefits

Registered customers may receive access to:

Product support information
Available firmware and software updates
Product guides and usage tips
Compatibility information for official accessories
Available expansion options
Important product notices

4. Member Rewards

Customers can earn and use OUKITEL Power reward points through eligible purchases and activities.

Member benefits may include:

Reward points
Member-only promotions
Exclusive offers
Early access to selected campaigns or products

5. Official Product Information

Buying from the official store gives you access to verified product specifications, compatibility information, manuals, certifications, and official support resources.

This helps reduce the risk of incorrect product information or incompatible accessories.

6. Official Accessories & Expansion Solutions

Our official stores provide compatible accessories, batteries, solar panels, cables, and expansion solutions designed for OUKITEL Power products.

Official product pages and support resources provide compatibility information for available accessories and expansion solutions.

7. Direct Customer Feedback Channel

Feedback from official-store customers can be shared directly with our product and service teams.

Your feedback helps us improve future products, software, accessories, and customer experience.

Official OUKITEL Power Stores

Europe
eu.oukitel.com

North America
oukitelpower.com

Product & Customer Support

For product, order, warranty, and after-sales questions:
support@oukitelpower.com

Business Cooperation

For bulk purchases, distribution, tenders, or other business cooperation:
business@oukitelpower.com

For faster assistance, please use your company email where possible and provide relevant company, cooperation, or purchasing details so we can connect you with the appropriate sales team.

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OUKITEL P1000 PLUS Portable Power Station 1800W | 1024Wh

Only 10 days, but it is working as expected. I sm using it as a UPS.

excellent

It is a great, well-functioning product

It is a great, well-functioning product that I plan to use at home as a backup in case of power outages—especially during the winter—and I look forward to using the solar panels in the summer. I was surprised by the size of the solar panels—nearly 2.5 meters—so they should certainly do the job, and I plan to expand the system with an extra battery later on.

Hat meine Erwartungen erfüllt

Spulenfiepen

Ich habe über Kaufland ein OUKITEL P1000 PLUS Tragbares Kraftwerk 1800 W/1024 Wh für eine Lernwerkstatt in Aachen gekauft. Die Handhabung finde ich praktisch und gut. Das Gerät könnte in vielen Situationen sehr praktisch. Aber schon am ersten Tag berichteten mehrere Teilnehmer der Lernwerkstatt übereinstimmend von sehr lauten Fiepgeräuschen. Sie sind besonders stark an den beiden Seiten des Gerätes zu hören. Da ich schon älter bin, höre ich die Geräusche nur aus der Nähe oder - auch aus wenigen Metern Entfernung - wenn ich mich darauf konzentriere. Jüngere Menschen aber emfinden das Fiepen als sehr unangenehm. Nun hoffe ich auf einen reibungslosen Ersatz, da mir das Gerät an sich gefällt. Die zwei Punkte spiegeln wieder, dass ich jetzt doch einigen Aufwand für den Ersatz habe. Ein Verbesserungswunsch wäre, dass eine Qualitätskontrolle direkt nach der Produktion betroffene Geräte frühzeitig erkennt. Das Bild zeigt eine typische Anwendungssituation, hier zu Betrieb eines Laserpointers zur Erzeugung eines Interferenzmusters. Es wäre sehr schön, für solche Experimente einen tragbaren Stromspeicher zu haben.

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