FAQS

    • Q1: High Temperature Protection Abnormal
    • Q2: Main Power Not Charging
    • Q3: PV not charging
    • Q4: Loud fan noise
    • Q5: Display screen missing characters
    • Q6: AC/DC/USB buttons won't turn on; indicator light flashes briefly and then goes out.
    • Q7: After charging with mains power, the machine burns
      After charging with mains power,the machine sparking/smoking.
    • Q8: AC output momentary interruption
    • Q9: Fast power outage/inaccurate battery display
    • Q10: No power on
    • Q11: Abnormal noise while charging
    • Q12: Parallel power problem
    • Q13: No charging, no power on
    • Q1: P2001 can not be charged when the AC output port is working?
    • Q2: Solar charging issues?
    • Q3: How to use solar panels in series and parallel?
    • Q4: When using a solar panel larger than 500W to charge, the solar charging power is not enough?
    • Q5: How to use the car to charge P2001?
    • Q6: AC maximum load capacity?
    • Q7: AC output short circuit solutions?
    • Q8: What to do with AC output temperature alarm?
    • Q9: No power output from AC port at low temperature?
    • Q10: Under what circumstances will the AC output enter the power saving mode?
    • Q11: Why is the power of the AC port reduced to 1100W when using home sockets?
    • Q12: Can P2001 be charged in UPS mode?
    • Q13: After P2001 is automatically shut down, will the UPS function be automatically turned on when using home outlet to charge it?
    • Q14: When P2001 is on solar charging,does UPS mode work?
    • Q15: Does solar charging still work in UPS mode?
    • Q16: What is the difference between UPS power supply and EPS power supply?
    • Q17: Why can't P2001 battery capacity be fully discharged?
    • Q18: How much power is consumed by the P2001 ports and how to calculate the usage time?
    • Q19: How long can P2001 stand by when it is turned off?
    • Q20: Why choose lithium iron phosphate instead of ternary lithium?
    • Q1: High Temperature Protection Abnormal
    • Q2: Main Power Not Charging
    • Q3: PV not charging
    • Q4: Under UPS mode, when fully charged, AC will automatically shut off.
    • Q5: Loud fan noise
    • Q6: Display screen missing characters
    • Q7: AC/DC/USB buttons won't turn on; indicator light flashes briefly and then goes out.
    • Q8: After charging with mains power, the machine burns
      After charging with mains power,the machine sparking/smoking.
    • Q9: AC output momentary interruption
    • Q10: Fast power outage/inaccurate battery display
    • Q11: No power on
    • Q12: Abnormal noise while charging
    • Q1: Parallel power problem