Contact Us

Official Store Information

This website is an official OUKITEL Power brand website and direct online store.

OUKITEL Power operates official regional stores for:

Customers purchasing from our official stores can receive direct OUKITEL Power support, official warranty services, product registration benefits, member rewards, firmware and product guidance, and access to compatible accessories.

Learn more about Official Store Benefits

Customer Support

For questions about OUKITEL Power products, orders, shipping, warranty, after-sales service, or authorized dealer verification, please submit the customer support form below.

To help us investigate and resolve your issue efficiently, please provide as much detail as possible, including your order number, purchase channel, seller or website URL, and a description of the issue. Requests with complete information will be prioritized.

For business inquiries, including bulk purchases, distribution, tenders, and project cooperation, please visit our Business & Partnership page.

Prefer Email?

If you are unable to submit the form, you can contact us by email:
support@oukitelpower.com

Please include your order number, purchase channel, seller or website URL, and relevant details in your email. Requests with complete information will be prioritized.

Phone / SMS: +1 415-212-8430

For faster assistance, we recommend using the form above and providing complete information.