In my initial review, I mentioned that I purchased the P1201, and after a month of use, it stopped working completely. The display became unresponsive, parts of the numbers were dim, and the AC output wouldn't function, although the USB port still worked. At that time, I also noted that my attempts to reach support had gone unanswered.
Since then, I have been able to contact customer support via Facebook messages and email. They were responsive and proposed two possible solutions. I opted for a board replacement, and I’m happy to report that it resolved all the issues. Everything is working perfectly now, and I’m very satisfied with both the product and the support I received. It's reassuring to know that the company stands behind its product and offers effective solutions when problems arise.
